FAQ

Q: 1. Can I have a sample order?

A: Yes, we welcome sample order to test and check quality.

Mixed samples are acceptable.

Q: 2. What is the lead time?

A: Sample needs 3-5days prepared; mass production time needs 25 days normally.

Q: 3. Do you have any MOQ limit?

A: Our MOQ is 1000 pcs;

Sea Port: FOB Shanghai or Ningbo.

Q: 4. Do you have any data uploading services?

A: Yes, we provide data drawings and make the new design according to your need.

Q: 5. How do you ship the goods and how long does it take arrive?

A: We usually ship by LCL or FCL by sea or air shipment.

The delivery time according to your quantity

Q: 6. How to proceed the order if I have logo to print?

A: Firstly, we will prepare artwork for visual confirmation, and next we will produce some real samples for your second confirmation. If samples are ok, finally we will go to mass production.

Q: 7. Do you offer guarantee for the products?

A: Yes, we offer one year guarantee for the products.

Q: 8. Do you accept drop shipping?

A: Yes, it’s available.